Ethics and Privacy

Your privacy and care are handled with responsibility and respect

LoVia Wellness is committed to protecting your personal and health information while delivering care in a way that is professional, respectful, and aligned with healthcare standards. This page outlines how information is handled and the principles that guide every interaction.

HIPAA privacy practices

LoVia Wellness may collect and store protected health information as part of providing care and responding to inquiries. All information is handled in accordance with applicable healthcare privacy standards, including the Health Insurance Portability and Accountability Act (HIPAA).

Protected information may be used for purposes such as treatment coordination, communication, and healthcare operations. Appropriate administrative, technical, and physical safeguards are used to protect your information.

LoVia Wellness does not sell or share protected health information for marketing purposes.

How your information is used

Information collected through this website or during services may be used in the following ways:

  • To respond to inquiries and schedule services
  • To provide and coordinate care
  • To communicate important updates related to your request
  • To maintain internal records for healthcare operations

All use of information is limited to what is necessary to provide appropriate support and service.

Your rights

  • You may request access to your personal or health information
  • You may request corrections to your information
  • You may request limits on certain uses or disclosures
  • You may request confidential communication methods
  • You may receive a copy of this privacy notice upon request

If you believe your privacy rights have been violated, you may submit a concern or complaint. LoVia Wellness will address all concerns with care and attention.

A patient-centered approach

LoVia Wellness follows a patient-centered care model that respects each individual’s preferences, needs, and values. Care decisions are guided by what matters most to the client.

Clients are considered active participants in their care. Communication is handled in a way that is clear, respectful, and supportive.

Care is delivered with attention to coordination, transparency, and responsiveness to ensure a consistent and reliable experience.

Questions and updates

If you have any questions about this privacy policy or how your information is handled, you may contact LoVia Wellness through the website inquiry form.

This notice may be updated from time to time. Any updates will be reflected on this page.

A copy of this notice may be provided upon request.